Who handles your information

The responsible operator is [LEGAL COMPANY NAME], [REGISTERED ADDRESS], [COUNTRY]. Privacy contact: [SUPPORT EMAIL], or contact GIVONIC via the Contact page.

Information we collect

Information you submit may include your name, email, phone number, delivery address, order items, reservation details, transaction references, newsletter subscription and support messages. Administrative account credentials and session information support dashboard access.

Our hosting and infrastructure providers may process device, browser, IP address and request information to deliver and secure the website. The shopping cart is stored in your browser. See the Cookie Policy for the current browser-storage setup.

Payment information

Payment providers process the details needed for their payment service under their own terms and privacy notices. GIVONIC may receive payment status or a transaction reference to reconcile an order. Do not send full card details or account passwords in a support form.

How information is used

We use order and contact information to respond to requests, arrange orders and shipping, provide support, and handle returns. Security information helps protect the website. Subscription details are used for the updates you request. Where relevant, processing relies on fulfilling your request or contract, legal obligations, proportionate legitimate interests, or consent; consent can be withdrawn.

Service providers and transfers

Information needed to operate the service may be shared with hosting, database and file-storage providers, payment services and couriers. WhatsApp or other external services apply their own privacy notices when you contact us there.

Providers may process data outside your country. Where required, applicable safeguards must be used for international transfers. Provider locations and safeguards: [CONFIRMED PROVIDER AND TRANSFER DETAILS]. Contact us for information relevant to your order.

Security and retention

Access controls and authenticated administration help protect information, but no system is completely risk-free. We retain records only for the purpose they were collected, applicable legal obligations and resolving disputes. Order/accounting retention: [RETENTION PERIOD]. Support retention: [RETENTION PERIOD]. Subscription retention: until withdrawal or [INACTIVITY PERIOD], subject to necessary suppression records.

Your choices and rights

Depending on applicable law, you may request access, correction, deletion, restriction or portability of your information, object to certain processing, or withdraw consent. Contact us to request removal from subscription updates. We may need to verify your identity. You may also complain to the competent data-protection authority.

Cookies and analytics

The current application does not include an analytics or advertising tracking integration. Essential administrator session cookies and browser cart storage are described in our Cookie Policy. We will explain any future optional tracking and request consent where required.